What should I do if my payment fails?

In case you have received a message of payment failure, you may try to place the order once again. However if your amount has been debited, please do not retry- chances are that your order has already been received to us.

My card payment is declined

We would request you to check with your bank, in case of insufficient balance and/or if your card is currently valid. You could also try clearing your cache and reattempting with a different card or bank account.

Money is debited but I haven't received any confirmation?

Please share your email id and the exact amount charged to us at care@ajaerabymadsway.com so that and we can quickly check at the payment gateway and will inform you accordingly.

Can I pay with 2 different credit cards?

Unfortunately we only accept one credit card for payment per order. However, if you wish, you could add all the products you like to your cart, and then purchase them in two or more distinct orders, using different cards or forms of payment

What are the accepted payment methods for domestic transactions?

We accept the following modes of payment for domestic transactions: • Credit cards - Mastercard, Visa, and American Express • Net Banking - All major banks • Debit Card - All major banks • Wallet • COD

What are the accepted payment methods for international transactions?

We accept the following modes of payment for international transactions: • Credit cards - Mastercard, Visa and American Express • PayPal

What if my card has been charged multiple times for the same order?

If your card has been debited multiple times at the payment gateway(s) while making a single purchase, write to us at care@ajaerabymadsway.com along with the screenshots of the transaction details, and we will resolve it for you. Our customer care team is available from Monday to Saturday, 11 AM till 7 PM IST.

PAYMENTS - Ajaera by Madsway

What should I do if my payment fails?
In case you have received a message of payment failure, you may try to place the order once again. However if your amount has been debited, please do not retry- chances are that your order has already been received to us.
My card payment is declined
We would request you to check with your bank, in case of insufficient balance and/or if your card is currently valid. You could also try clearing your cache and reattempting with a different card or bank account.
Money is debited but I haven't received any confirmation?
Please share your email id and the exact amount charged to us at care@ajaerabymadsway.com so that and we can quickly check at the payment gateway and will inform you accordingly.
Can I pay with 2 different credit cards?
Unfortunately we only accept one credit card for payment per order. However, if you wish, you could add all the products you like to your cart, and then purchase them in two or more distinct orders, using different cards or forms of payment
What are the accepted payment methods for domestic transactions?
We accept the following modes of payment for domestic transactions: • Credit cards - Mastercard, Visa, and American Express • Net Banking - All major banks • Debit Card - All major banks • Wallet • COD
What are the accepted payment methods for international transactions?
We accept the following modes of payment for international transactions: • Credit cards - Mastercard, Visa and American Express • PayPal
What if my card has been charged multiple times for the same order?
If your card has been debited multiple times at the payment gateway(s) while making a single purchase, write to us at care@ajaerabymadsway.com along with the screenshots of the transaction details, and we will resolve it for you. Our customer care team is available from Monday to Saturday, 11 AM till 7 PM IST.

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PAYMENTS

PAYMENTS

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