For our international orders, we rely on DHL for secure and efficient delivery. Regardless of the number of items purchased, there is a flat charge of Rs. 2500/- per order. International shipments are not eligible for returns or exchange Payment options are flexible, and you can conveniently use either your card or PayPal for transactions. As a special gesture, every international order, particularly sarees, will receive a complimentary finish with fall & hemming. To ensure this personalized touch, please allow us at least a week's time for your product to be dispatched. We appreciate your trust in us and are committed to delivering a delightful shopping experience. If you have any questions or need further assistance, feel free to reach out to us. Thank you for choosing us for your international shopping needs!

How do I track my order?

To track your order on ajaerabymadsway.com, follow these simple steps: Visit our website at www.ajaerabymadsway.in and log in to your account. Go to the "My Orders" section, located within "My Account." Here, you can easily access the current status of your order. Additionally, we will keep you informed about your order's status through email notifications. Thank you for choosing us for your shopping needs! If you have any questions or need further assistance, don't hesitate to reach out to our customer support team. Happy Shopping! Should you have any questions about your order dispatch, we’re just a quick email, phone call or WhatsApp away: + 91 8468908468 | + 91 9953881300 care@ajaerabymadsway.com | MON - SAT | 11 AM - 7 PM IST

Do I have to pay customs and import charges?

Duties and taxes for international orders are not part of product or shipping charges. Most countries charge duties on imported items that are levied at the time of port entry, and vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes directly to the shipping agency (UPS, DHL etc.) at the time of your order delivery, after you receive an invoice from the shipping agent.

International shipping terms and conditions

Any part cancellation of the order may attract shipping charges on the balance order Saturdays, Sundays and national holidays in India are not set as business days for standard deliveries. Any documents required by the local authorities (residing country) for the custom's clearance, will have to be arranged by the customer. In case of non availability of the document if the delivery of the order is denied by the local airport authorities, Ajaera will not be liable for any refund. Duty as mandated by your country of shipment will have to be borne by you. In case of non-payment of duties and taxes to receive the shipment, Ajaera will unfortunately not be able to entertain a request for refund International orders are not eligible for exchanges and returns.

INTERNATIONAL SHIPPING - Ajaera by Madsway

Charges and Timing
For our international orders, we rely on DHL for secure and efficient delivery. Regardless of the number of items purchased, there is a flat charge of Rs. 2500/- per order. International shipments are not eligible for returns or exchange Payment options are flexible, and you can conveniently use either your card or PayPal for transactions. As a special gesture, every international order, particularly sarees, will receive a complimentary finish with fall & hemming. To ensure this personalized touch, please allow us at least a week's time for your product to be dispatched. We appreciate your trust in us and are committed to delivering a delightful shopping experience. If you have any questions or need further assistance, feel free to reach out to us. Thank you for choosing us for your international shopping needs!
How do I track my order?
1. To track your order on ajaerabymadsway.com, follow these simple steps:
  1. Visit our website at www.ajaerabymadsway.in and log in to your account.
  2. Go to the "My Orders" section, located within "My Account."
  3. Here, you can easily access the current status of your order.
  Additionally, we will keep you informed about your order's status through email notifications. Thank you for choosing us for your shopping needs! If you have any questions or need further assistance, don't hesitate to reach out to our customer support team. Happy Shopping!
2. Should you have any questions about your order dispatch, we’re just a quick email, phone call or WhatsApp away: + 91 8468908468 | + 91 9953881300 care@ajaerabymadsway.com | MON - SAT | 11 AM - 7 PM IST
Do I have to pay customs and import charges?
Duties and taxes for international orders are not part of product or shipping charges. Most countries charge duties on imported items that are levied at the time of port entry, and vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes directly to the shipping agency (UPS, DHL etc.) at the time of your order delivery, after you receive an invoice from the shipping agent.
International shipping terms and conditions
- Any part cancellation of the order may attract shipping charges on the balance order
- Saturdays, Sundays and national holidays in India are not set as business days for standard deliveries.
- Any documents required by the local authorities (residing country) for the custom's clearance, will have to be arranged by the customer. In case of non availability of the document if the delivery of the order is denied by the local airport authorities, Ajaera will not be liable for any refund.
- Duty as mandated by your country of shipment will have to be borne by you. In case of non-payment of duties and taxes to receive the shipment, Ajaera will unfortunately not be able to entertain a request for refund
- International orders are not eligible for exchanges and returns.

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INTERNATIONAL SHIPPING

INTERNATIONAL SHIPPING

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